Terms of Service
Last Updated: August 3, 2026
These Terms of Service (“Terms”) govern your access to and use of the websites, software products, and services provided by CrestAxis LLC (“CrestAxis,” “Company,” “we,” “us,” or “our”).
By accessing or using CrestAxis websites, software, or services, you agree to these Terms. If you do not agree with these Terms, you should not access or use our services.
1. Services
We provide AI automation and business systems, which may include:CrestAxis develops software solutions designed to help businesses improve operational efficiency.
Our current product, CrestAxis Verity, is an AI-powered documentation review platform designed for restoration companies. Verity assists users by analyzing project documentation, including photos, notes, moisture readings, logs, and related information, to help identify potential documentation gaps before submission.
We may update, modify, improve, suspend, or discontinue features of our services at any time.
2. Eligibility
To use our services, you must:
Use our services for lawful business purposes
Be at least 18 years old
Have the authority to enter into a binding agreement
3. Beta Program and Early Access
You agree to:Certain CrestAxis products, including CrestAxis Verity, may be offered through beta programs or early access periods.
During beta access:
- Features may be incomplete or subject to change
- Performance and availability may vary
- Users may provide feedback to help improve the product
- CrestAxis may modify or discontinue beta features at any time
Beta access does not guarantee continued access to any specific feature or service.
4. User Responsibilities
You agree to:
- Provide accurate account and business information
- Maintain the security of your account credentials
- Use CrestAxis services only for lawful purposes
- Ensure you have the necessary rights and permissions to submit any information, files, photos, or documentation uploaded to CrestAxis services
- You are responsible for the accuracy, legality, and ownership of any information you provide through our services.
5. Customer Data and Documentation
If you use CrestAxis Verity, you may submit restoration-related documentation for review and analysis.
You retain ownership of your submitted content.
You grant CrestAxis permission to process submitted information solely for the purpose of providing, maintaining, improving, and supporting our services.
You are responsible for ensuring that submitted information does not violate applicable laws, contractual obligations, privacy rights, or third-party rights.
6. Artificial Intelligence Disclaimer
CrestAxis Verity uses artificial intelligence technology to provide documentation analysis, insights, and recommendations.
AI-generated results are intended to assist users and should not be considered legal, insurance, construction, or professional advice.
CrestAxis does not guarantee that Verity will identify every documentation issue, prevent claim delays, result in claim approval, or replace professional review processes.
Users remain responsible for reviewing outputs and making final business decisions.
7. Payments and Billing
Fees, pricing, subscriptions, and payment terms will be provided before paid services begin.
Payments may include subscription fees, one-time fees, or other charges depending on the selected service plan.
Unless otherwise stated in writing, payments are non-refundable.
Failure to pay required fees may result in suspension or termination of access.
8. Intellectual Property
CrestAxis services may rely on third-party platforms, integrations, hosting providers, analytics tools, or other services.
CrestAxis is not responsible for:
Third-party availability or performance
Third-party service interruptions
Changes to third-party pricing or policies
Third-party security practices
9. Third-Party Services
CrestAxis services may rely on third-party platforms, integrations, hosting providers, analytics tools, or other services.
CrestAxis is not responsible for:
Third-party availability or performance
Third-party service interruptions
Changes to third-party pricing or policies
Third-party security practices
10. Disclaimer of Warranties
We may suspend or termCrestAxis services are provided on an “as is” and “as available” basis.
We do not guarantee:
That software recommendations will be suitable for every situation
Specific business outcomes
Claim approvals or insurance outcomes
Complete or error-free analysis
Uninterrupted availability
11. Limitation of Liability
To the maximum extent permitted by applicable law, CrestAxis will not be liable for indirect, incidental, consequential, or special damages arising from the use of our services.
CrestAxis’s total liability shall not exceed the amount paid by you to CrestAxis during the three months immediately preceding the event giving rise to the claim.
12. Termination
CrestAxis may suspend or terminate access to services if:
- You violate these Terms
- Payment obligations are not met
- Your use creates security, legal, or operational risks
- Required by law
You may stop using our services at any time.
13. Changes to These Terms
We may update these Terms periodically.
Any changes will be posted with an updated effective date. Continued use of CrestAxis services after changes are posted constitutes acceptance of the updated Terms.
14. Contact Information
If you have questions regarding these Terms, contact:
CrestAxis LLC
Email: info@crestaxisai.com
Website: crestaxisai.com