Privacy Policy
Effective Date: August 3, 2026
CrestAxis LLC (“CrestAxis,” “we,” “us,” or “our”) operates the website crestaxisai.com and develops software products, including CrestAxis Verity, an AI-powered documentation review platform designed for restoration companies.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with our services, request access to our products, or use CrestAxis software.
Information We Collect
We may collect information that you voluntarily provide, including:
Information submitted through contact forms, appointment requests, or consultations
Name
Email address
Phone number
Business information
Information submitted through waitlist forms, demo requests, contact forms, or other inquiries
If you use CrestAxis Verity, we may collect information necessary to provide the service, which may include:
Account information
Uploaded documents or files
Restoration project documentation
Photos, notes, logs, and related information submitted for review
Usage information related to product features
We may also automatically collect certain technical information, such as:
Website usage and analytics data
IP address
Browser type
Device information
How We Use Your Information
We use collected information to:
Comply with legal obligations
Respond to inquiries and requests
Provide information about our services
Improve platform performance, security, and user experience
Communicate product updates, announcements, and service information
Deliver customer support
Improve our website and services
Communicate regarding products, services, promotions, and updates
Manage waitlist registrations and product demonstrations
Provide access to software features
Analyze documentation submitted through CrestAxis Verity to provide review results and recommendations
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and support website functionality.
Cookies may be used for purposes such as website analytics, security, and remembering user preferences.
Artificial Intelligence Processing
CrestAxis Verity uses artificial intelligence technologies to analyze submitted documentation and provide insights, recommendations, and quality review assistance.
Information processed through CrestAxis Verity is used to provide the requested service, improve product functionality, maintain security, and support users.
CrestAxis does not use customer-provided content to train publicly available AI models without appropriate authorization.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of certain information
- Withdraw consent where applicable
To make a request, contact us at alyssa@crestaxisai.com.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
CrestAxis LLC
Website: crestaxisai.com
Email: info@crestaxisai.com
Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Information Sharing
We do not sell your personal information.
We may share information with trusted third-party service providers that assist us in operating our website, hosting our software, processing payments, providing analytics, maintaining security, or delivering services.
These providers are permitted to use information only as necessary to provide services to CrestAxis.
We may also disclose information when required by law, to enforce our agreements, or to protect the rights, safety, or security of CrestAxis, our users, or others.
SMS Communications
If you voluntarily provide your phone number and opt in to receive SMS communications from CrestAxis, we may send messages related to:
- Product updates
- Account notifications
- Customer support communications
- Beta program updates
Message frequency may vary.
Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us at info@crestaxisai.com.
SMS consent is not a condition of purchase.
Third-Party Services
Our website and software may use third-party services or contain links to third-party websites.
CrestAxis is not responsible for the privacy practices or content of third-party services. We encourage users to review the privacy policies of any third-party services they use.